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Stories that Move

Discover how Egencia makes business travel magic

ManpowerGroup

The Challenge
When Jennifer Zimmerman took on the role of full time Travel Manager at
ManpowerGroup, she was challenged to reduce costs by 2 per cent. She
recognised a huge cost-saving opportunity by reigning in the fees from the
incumbent Travel Management Company since even minor requests, such
as requesting an employee profile data report, resulted in additional fees.
She needed real-time insight into where her travel budget was going, and
the agency’s outdated technology wasn’t up to the task. Her previous Travel
Management Company took 24-48 hours to provide her with the insight she
needed. Finally, she requested a system with built-in policy controls to raise
online adoption from the modest 68 per cent they were currently achieving to a figure in range of 80 to 85 per cent.


She and her colleagues decided that “something new, something different,
a spark” seemed in order. And Jennifer, along with other decision makers
at ManpowerGroup, ultimately determined that the spark they needed was
Egencia.

Read the full story here

Our employees absolutely love the agents. Today one of our Executive Assistants emailed,


“Jane went out of her way to contact the airline and get the itinerary changed without any additional fees, since the flight price went from £160 when first booked to £416 today. “


That wouldn’t have happened with our old provider.

— Jennifer Zimmerman
Travel and Procurement Manager

As the world’s workforce expert, ManpowerGroup connects more than 600,000 people to meaningful work every day, and provides recruitment and workforce solutions for more than 400,000 clients around the world.

The Challenge

When Jennifer Zimmerman took on the role of full time Travel Manager at ManpowerGroup, she was challenged to reduce costs by 2 per cent. She recognised a huge cost-saving opportunity by reigning in the fees from the incumbent Travel Management Company since even minor requests, such as requesting an employee profile data report, resulted in additional fees. She needed real-time insight into where her travel budget was going, and
the agency’s outdated technology wasn’t up to the task. Her previous Travel Management Company took 24-48 hours to provide her with the insight she needed. Finally, she requested a system with built-in policy controls to raise online adoption from the modest 68 per cent they were currently achieving to a figure in range of 80 to 85 per cent. She and her colleagues decided that “something new, something different, a spark” seemed in order. And Jennifer, along with other decision makers at ManpowerGroup, ultimately determined that the spark they needed was Egencia.

— Egencia Norway
Egencia